FAQ'S
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Read some Popular Questions
01. Is Ryanjobs a recruitment agency?
No, Ryanjobs is not a recruitment agency. However, we do work with many recruitment agencies designing their websites, providing sfaff and promoting them.
02. Why the name Ryanjobs then?
Ryan is the name of the CEO’s son, who says that he will do every job when he grows up. That’s why.
03. Are you related to Ryanair?
People keep asking that same question a lot.
No, we are not related to Ryanair at all in any aspect. Ryanjobs is a very independent ®trademarked company.
04. Would you collaborate with other companies ?
Yes, of course, our legal representatives are always open to negotiate.
05. Could I still work with Ryanjobs without having a company?
Yes, of course, we help very large, small companies and sole traders. Or any other individual looking for help and advice.
06. Do you charge for quotations?
No, we offer free quotations
07. Do you offer services all over the EU ?
Yes we do, we are a London-based company offering services in 10 languages with a team of 42 people and 1 Slack channel helping businesses in a couple of European countries.
08. What is the total cost of your customer service?
From £18/hr per agent
Designed to support a modern customer experience. Engage with your customers over multiple channels and extended hours.
Typical hours: 9am – 5pm
Typical days of week: 7 days per week
Typical number of multilingual agents: 2 – 20
Optional phone licenses and call costs included
Multi-channel support.
Email.
Messaging and chat.
Phone.
Zendesk
Fresdesk
09. What is the total cost of 24/7 customer service ?
From £28/hr per agent
Full-scale customer support — 24/7. We’ve got you covered, no matter how many agents you need.
Typical hours: 24 hours
Typical days of week: 7 days per week
Typical number of multilingual agents: 21+
Optional phone licenses and call costs included
Multi-channel support
System integration included
Email.
Messaging and chat.
Phone.
Zendesk
Fresdesk
05. When can you start my project?
We can start a new project within 24 hours.
Ryanjobs Grafics and Web design
01. How does your design process work?
During our initial meeting, we first begin by discussing the client’s ideas, target market, and uses for this design. We then ask for samples of existing design that the client likes or dislikes to get an idea of their taste.
Sometimes the client already has a design concept in mind. Other times, they have no idea what they want. Either way, we make sure we have collected enough information before we begin work.
Our recruitment/staffing web and graphic design service is very straight forward. If you’d like to see extra concepts after our initial three ideas or if you need a couple any designs for multiple companies our service can be priced according to your needs.
02. How can a client helps in the design process?
we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request the artwork in various formats if payment was made for design services.
03. How will i receive my design project?
A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on, dropbox, or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.
04. How long will the job take?
Every job is different and every deadline is different. Really you should allow sufficient time for the designing and proofing of your work. If your deadline is very tight, we will do our best to complete your work within this time. We will, of course, advise at the time of the work. We haven’t missed a deadline yet and don’t intend to in the future!
05. Do you design print collateral?
Yes, we do! Our design team is experienced with – and always excited to tackle – print projects. We create flyers, brochures, catalogs, custom analytics reports, billboards, banners, event graphics and much more.
Ryanjobs Services And Marketing Solutions
01. Can you create a style/brand guide?
Yes. Whether you need a guide for an existing brand, a brand fresh out of a redesign, or one that’s somewhere in between, we can create a document that makes it easy for your staff, stakeholders and vendors to present the brand correctly and consistently across all channels.
02. Do you design ads or social assets?
Yes, we do, including:
Social Media Assets: From Facebook banners to custom imagery and post designs, we’ll help you make your social profiles stand out.
Social Media Ads: Get a carousel Facebook ad or another creative piece for social. These designed elements are much more engaging than your average post.
Display Ads: Need eye-catching ads for your paid campaigns on social or in search? We have you covered.
Checklists & Infographics: Need some evergreen resources to help your website spring eternal? We create fun, eye-grabbing infographics, checklists and more to give “regular old content” a facelift and social shareability.
There’s more info on our social media, paid media, and content marketing service pages.
03. Can I update my redesigned website myself?
Yes. we install a front-end editing systems that allow our clients to edit the content and images directly from the site versus through code or the backend admin area within WordPress. From the front-end editing system, you can update the copy, images and layout even without prior development or design knowledge. We’ll walk you through these processes until you’re comfortable. Then our team can focus more on the big-picture, technical tasks that’ll grow your business.
04. Do you design Recruitment/Staffing websites?
Yes. Your Recruitment/Staffing website and social page are the first thing people see when they discover your business. We can make sure it represents you well with a Recruitment/Staffing website or a social media page
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05. How long does it take to build a website?
It takes approximately 2-10 weeks to build a website from start to finish, providing we have all the information from you. Generally speaking, the website will only take a long time if we are still waiting for text and images from yourself.
06. Who hosts the website?
If we build your website, we will generally manage the hosting for you so you don’t need to do anything. We use the same hosting company for our own website and for ALL our clients. Each website is managed individually to avoid any security issues. Every website we build has unlimited bandwidth, 20GB of disk space, 2GB Ram and 99.9% uptime. We’ve used the same company for 12 years and we don’t plan on changing this anytime soon.
07. Do you set up my Facebook, twitter page etc?
Yes of course. Social media is a part of the web design and digital marketing process. we are always looking for ways to make your life easier. If you’d like us to do this for you, we can arrange a package that suits you.
Ryanjobs Influencer IT and ticketing Service
01. Do you offer 24/7 IT and other services Support?
When it comes to supporting your business, we’re as flexible as you need us to be. Our standard opening hours are Monday to Friday 9am to 5.30pm, for remote and onsite IT support. However, arrangements can be made to support you outside of these hours as required – just ask and we’ll be happy to discuss how we can tailor a solution for your specific needs.
For additional peace of mind, we provide 24×7 monitoring and management as standard within our IT support service. This enables us to proactively monitor your systems for possible problems before they happen so we can keep your business up and running around the clock. And if there is an emergency, our on-call team is only a phone call away.
02. What is your average per ticket response time?
Our SLAs depend on the agreed hours of cover and the priority of your issue or request. But normally, we aim to act and resolve your problems within the same working day.
If required, we can provide bespoke SLAs to suit your needs – extended hours of cover (evenings, weekends, public holidays), various speeds of response, priority, or cover for different types of equipment. Simply get in touch to discuss.
03. How can your service help my brand?
We can:
Increase your brand awareness
Build trust in your brand and boost customer loyalty
Set your business apart from the competition
Drive sales and business growth
Reach the right people — people who are likely to engage with your brand and purchase your products or services
Have a measurable ROI.
04. What other services can you do for me ?
We can manage all your customer service tickets, chat, email and call requests and manage all your social media pages.
05. Can you host my own ready build a website?
Yes of course, we offer a Powerful Web Hosting Plans To Host Any recruiting/staffing Website
06. What is the total cost of your customer service?
From £18/hr per agent
Designed to support a modern customer experience. Engage with your customers over multiple channels and extended hours.
Typical hours: 9am – 5pm
Typical days of week: 7 days per week
Typical number of multilingual agents: 2 – 20
Optional phone licenses and call costs included
Multi-channel support.
Email.
Messaging and chat.
Phone.
Zendesk
Fresdesk
Contact Us
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